The sooner you convert your organization to mobile and paperless, the sooner you’ll realize the savings of time and money. The migration sounds daunting, but anyone can do it, and you can go as slowly or quickly as you see fit.
Just follow these steps.
We have a host of resellers ready to sign you up and many are able to offer you discounts when bundled with their billing service.
Select any one of them, visit their web site, and sign up. The partner you choose will activate your AngelTrack server, and work directly with AngelTrack engineers to resolve any support issues you may encounter.
Find your reseller now –
Call toll-free (800) 946-1808 to get started. A friendly person will pick up the phone and be glad you called.
While waiting for the staging of your new AngelTrack server, make a plan for migrating your organization to mobile. Every organization is different, but you probably already possess most of the necessary computing equipment.
The Deployment Guide is a punch-list of everything you need to consider when going mobile.
You can also use the mobile EMS cost estimate page to calculate the up-front and monthly costs of mobile devices.
As a general rule, any internet-connected computer can be used as-is; all it needs is a web browser. So, don’t spend money upgrading your existing workstations, smartphones, and internet-connected tablets.
If you have laptops and toughbooks you wish to keep, they will need mobile internet service if they don’t yet have it. Mobile internet service is easy to add to a laptop: most cellular service providers have PCMCIA or USB plug-in modems that provide constant internet connectivity, for about the same monthly cost as a smartphone data plan.
Once your cloud server is activated, login and review the Quick Start Guide. Following the guide, it will take you about an hour to configure your stations, vehicles, employees, zones, and preferences, plus maybe another hour to look through some of the online help to get a sense for how dispatch works.
Then, migrate your existing call schedule over to AngelTrack. At first it will take several minutes for each call, since you will be learning as you go… but it is easy to learn, and after your 10th call you will be able to book one in about 60 seconds. Experienced dispatchers can accurately book a round-trip transport within the space of the 45-second telephone call. You’ll see yourself picking up speed as you type in your call schedule, and then you can teach your chief dispatcher what you’ve learned.
You can continue to run your operation on paper (or other eCAD software) while testing AngelTrack with live data.
Train your supervisors first, in a training room during a time that they won’t be interrupted by having to run calls.
Teach them how to login, and get them started looking through the online help section relevant to their particular department. Encourage them to explore their areas of AngelTrack, and experiment with what they find. It is the perfect time to learn and make mistakes, before it goes live… and there is nothing anyone can do in AngelTrack that can’t be undone.
When the supervisors are comfortable using AngelTrack on their tablets or laptops in the training room, perform a few dry runs. Book a test dispatch for the John Doe patient record, assign it to a supervisor, and let him practice using AngelTrack’s crew side: marking progress, recording odometer readings, using the PCR, and so on.
Once everyone is comfortable with the dry runs, select a slow day for the companywide rollout — perhaps a Saturday. Hang up signs at headquarters and at each crew station: give AngelTrack’s URL, the usernames you chose for your employees, the default password, and a directive to login and immediately change the password. Have a supervisor on hand at each station on the morning of rollout, because there will inevitably be questions, especially if your employees are using tablets for the first time.